Hi, I’m Emily.
I define problems, align teams, and design solutions in ambiguous, high-constraint environments.
Enterprise UX · Complex systems · Ambiguous problem spaces
The case studies below represent distinct strategic challenges — each solved through structured thinking, cross-functional collaboration, and outcome-driven design.
Market Connect
START HERE • Leading a 100+ contributor enterprise transformation to unify fragmented hotel rate systems
Network Planning & Scheduling Post
Modernizing a 30-year legacy flight management system under a 90-day deadline
TripCase
Stabilizing and modernizing a 14-year-old mobile travel app in a 90-day engagement
GetThere
Closing a competitive user experience gap in enterprise hotel shopping